Refund & Return Policy – BuyAceUltraPremiums.com
At BuyAceUltraPremiums.com, your satisfaction is our top priority. We strive to provide authentic Ace Ultra Premium products and a seamless shopping experience. Please review our refund and return policy below.
Returns
- Returns are accepted within 14 days of receiving your order.
- To be eligible for a return, the product must be unused, unopened, and in its original packaging.
- Customized or opened products are not eligible for returns.
Refunds
- Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Please note that shipping fees are non-refundable.
Exchanges
- We currently do not offer direct exchanges. To exchange a product, please return the item and place a new order.
Defective or Damaged Products
- If you receive a defective or damaged product, please contact us immediately at Info@Buyaceultrapremiums.com or call +1 213-301-2541.
- Provide your order number and a description of the issue, along with photos if applicable.
- We will work quickly to replace the defective item or issue a full refund.
Contact Us
For any questions regarding returns, refunds, or exchanges, contact our customer support team:
- Email: Info@Buyaceultrapremiums.com
- Phone: +1 213-301-2541
We are committed to providing authentic products and excellent customer service, ensuring a safe and satisfying shopping experience for every customer.
